![]() ![]() ![]() ![]() Peace of mind with managed implementation support to handle system configuration, technical staff training, and service activation, all leveraging an automated set of tools to ensure a quick start for all clients.Įnhanced management portal simplifies the native Microsoft administration console, allowing administrators to obtain new phone numbers and deploy new Microsoft Teams seats, in real-time and on-demand.Īs a Microsoft CSP, Fusion Connect provides more flexible licensing and billing options, and real-time Tier 1 support for Microsoft 365. Phone numbers are available in the US, Canada, Mexico and more than a dozen European countries, with a broader international expansion throughout 2023 into additional countries in Europe, Latin America, and Asia Pacific. Useful for organizations that need to retain records of their conversations for compliance, training, or other purposes.įusion Connect's design and implementation of Operator Connect delivers uninterrupted voice service even if Microsoft Teams service is not available, allowing clients to maintain full business operations. This feature offers policy-led unlimited recording and retention of audio and video calls made within Teams. Optimize Your Microsoft 365 Services Take full advantage of the collaboration, continuity, and employee management features for Operator Connect, including:Īttendant Console is a feature that allows selected employees to manage and route incoming calls, view colleague availability, set-up call queues, and manage the status of ongoing calls.
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